Complaints Form

Have you filed a formal complaint with FMPay about this issue before?

What's the topic of your complaint?Choose topic
ID verification
Blocked Account
Chargeback Dispute
Fraud/Unauthorised Payment
Reconciliation Problem
Rolling Reserve Dispute
Other

When did the issue happen?

Please enter the approximate amount of money in question in GBP equivalent. If your complaint doesn't revolve around a payment, please enter "0".

Please describe your complaint

Please attach support information relevant to this complaint

Drop your document here!

Acceptable file format is jpg, jpeg and pdf.
File size must not exceed 5MB.

How do you believe we can put things right for you?

If you require us to make specific adjustments to our complaints process, please let us know so we can more accurately help.