As a regulated entity, FMPay operates under the strict requirements as stipulated by the UK Financial Conduct Authority, the card schemes of Visa, Mastercard and UnionPay, as well as our processing partners who act as a gateway to card services. Anti-money laundering and international sanction regulations put certain restrictions on the geographical locations of the clients of our merchants.
All transactions from cards issued by banks on the sanctioned countries list will be declined on our merchants' websites. Additionally, IP address restrictions apply in this case, meaning that payments from cards issued by banks outside of these countries, but initiated by clients currently located there will also be declined.
Please note that because the global geopolitical situation is constantly changing, the list of sanctioned countries might be updated at any time. Last update: 14 March 2023
Whether you have a question, feedback, or a concern, we encourage you to send us a message. Our team of experts is available to assist you and will respond to your inquiry as soon as possible.
